You can upgrade your rental equipment to the same or a different type of equipment — as long as it’s standard hospitality equipment with a value equal to or higher than the original equipment. 

For example, you can upgrade a $3,000 upright freezer to a $5,000 one, or a $2,500 ice maker to a $10,000 combi oven.

The $0 upgrade offer is limited to certain types and makes of equipment aged 6–36 months and in clean working order. 

Moreover, we don’t fund upgrades to some types of equipment, most notably seasonal equipment (e.g. slushie machines and soft-serve ice-cream machines) and restaurant and café furniture. 

To confirm whether we’d be happy to fund the upgrade you have in mind, please contact us.

We define ‘standard equipment’ as virtually any type of commercial-grade electrical or gas appliance with a serial number and that was not custom-built.

We also consider flat-pack and modular stainless-steel benching and shelving, and furniture (e.g. tables and chairs) to be standard equipment.

All other equipment is considered to be ‘non-standard equipment’ (e.g. smallwares and audio-visual equipment).

These classifications are important as they determine, for example, whether you have the option to upgrade the equipment (only standard equipment can be upgraded).

The amount of SilverChef finance you’re approved for is your ‘master-agreement limit’, which is effectively the amount of credit you have available (i.e. your credit limit). 

If you have unused credit, you can order more commercial kitchen equipment using some or all of the remaining amount. 

To find out how credit you have left, please contact us.

(If you order additional equipment and if it’s been 90 days or more since your last transaction with us, we’ll re-run the credit check.)

Yes — please call us ahead of time on 0800 453 010 and we’ll help you navigate our equipment-upgrade process as quickly and easily as possible. 

As well as covering the cost of the transport, we’ll be happy to arrange it on your behalf — you won’t have to worry about a thing!

If your rental equipment was second hand (Certified Used) when you started renting it from us and it’s 6–36 months old, it qualifies for the $0 upgrade.

As per our terms and conditions, rental equipment that is in poor condition or defective does not qualify for the $0 upgrade offer.

To confirm whether your rental equipment is eligible, please contact us.

With Rent–Try–Buy, if you decide to buy the rental equipment you get back 50% of the gross rent you paid in the first year and 25% of any gross rent you paid thereafter — to put towards the purchase price.

If you upgrade the equipment, the notional rebate you accrued while renting the original piece of equipment will be cancelled out. In other words, it will not roll over to the new agreement for the upgraded equipment.