If your ‘Certified Used’ equipment experiences a covered fault within the three-month warranty period, call us on 0800 453 010; we’ll arrange a free repair, replacement, or refund.
If the service agent finds that the fault or breakdown resulted from improper use of the equipment, the customer will be responsible for covering any repair costs.
Once the warranty period expires, it will be up to the customer to meet any breakdown-repair costs.
If your equipment malfunctions or stops working when it’s out of warranty, we can quickly put you in touch with a repair technician or help you find a replacement machine in as little as a day.