How much does the delivery of Certified Used equipment cost?
Our delivery charges vary, and are calculated according to:
Our rates are updated regularly to reflect the current charges of our transport services as closely as possible. You will receive a delivery quote for your chosen equipment at checkout once you've entered the destination address. Our delivery charges are sometimes negotiable; if you’d like to discuss them, please contact us.
In addition to the terms outlined below taken from SilverChef's full Terms and Conditions, the following conditions also apply:
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As per SilverChef Terms and Conditions:
13.5.1. equipment is damaged in transit where freight has been organised by SilverChef; or
13.5.2. equipment is faulty as per sections 15 and 16 of this document.
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15.1 With the exception of matters specified in Section 16, the Certified Used Equipment is supplied, where noted, with parts and labour warranty.
15.2 The warranty is applicable to Certified Used Equipment purchased as a direct sale or rented on a Rental Contract.
15.3 Some Certified Used Equipment is supplied in an “as is” state and is not supplied with a warranty. Where this is applicable it will be clearly noted at the time of purchase.
15.4 Silver Chef provides warranty on parts and labour against faulty material or workmanship for a period of 3 calendar months from the date of delivery of the Certified Used Equipment unless otherwise agreed in writing.
16.1 The warranty covers all components contained within the Certified Used Equipment but do not include matters that Silver Chef determines to fall in the following categories:
16.1.1. Breakage of glass or plastic components of the Certified Used Equipment;
16.1.2. Replacement of lights, fluorescent tubes, gaskets or components which have been damaged by exposure to spillage;
16.1.3. Damage or failure of the Certified Used Equipment as a consequence of not removing packaging and transport materials before use;
16.1.4. Parts subject to wear and tear including but not limited to filters, oil, fuses, heating elements, lamps, batteries, handles, locks, hinges;
16.1.5. Certified Used Equipment which has not been installed in accordance with Silver Chef’s or the manufacturer’s specifications;
16.1.6. Extraordinary and unforeseeable events (voltage surges, irregular electric power supply, natural events and disaster, riots etc.);
16.1.7. Repair or replacement of Certified Used Equipment not bearing original serial numbers or compliance plates;
16.1.8. Damage caused to Certified Used Equipment due to improper use of cleaning agents, detergents, bleaches or other chemical additives or agents of a corrosive nature;
16.1.9. Any damage arising from any modification of the Certified Used Equipment that has taken place without prior authorisation from Silver Chef;
16.1.10. Any use of the Certified Used Equipment for any reason other than its originally specified purpose;
16.1.11. Certified Used Equipment which are moved or repositioned whilst loaded with any stored products. Such products must be removed prior to movement. (All units are stationary units and not designed for regular movement on casters or legs);
16.1.12. Carelessness, negligence or use other than that for which the Certified Used Equipment is designed;
16.1.13. Certified Used Equipment not performing correctly as a result of it being used in an environment whereby the ambient temperature and relative humidity are outside the operating parameters specified for the Certified Used Equipment;
16.1.14. Certified Used Equipment not placed on a level and properly positioned in relation to clearances, heat / cold sources and airflow;
16.1.15. Refrigeration fans, condensers and units not been properly maintained, kept clean and free of blockages at all times. Bench fridges & freezers must be placed not closer than 100 mm to walls or other equipment.
16.2 The warranty is void if the Certified Used Equipment has not been maintained and serviced, or if the Equipment has been subject to misuse, negligence or accident, operated incorrectly or serviced by unauthorised persons.
16.3 The Customer must not carry out any remedial work to the alleged defective Certified Used Equipment without first obtaining the written consent of Silver Chef to do so.
16.4 The Customer’s failure to provide written notice to Silver Chef within the required timeframe noted in section 13 will release and discharge Silver Chef from any obligation or liability arising from the warranty.
16.5 The warranty extends only to the Customer and to no other person.
16.6 The Customer agrees that it has not relied upon Silver Chef, its employees, servants or agents’ skill or judgment in selecting the equipment for any particular purpose and, insofar as the law permits, the sale or rental of the Certified Used Equipment is made without any warranty by Silver Chef, its employees, servants or agents that the Certified Used Equipment are suitable for any particular purpose. The Customer will be responsible for ensuring that the Equipment is suitable for the intended use by the Customer.
16.7 “Back to Base Warranty” applies to any Certified Used Equipment that can be carried and placed into a standard vehicle for return (or sent via pre-paid freight) to Silver Chef’s closest official service agent. Delivery to Silver Chef or its service agents, is at the Customer's care and expense. Warranty call outs for non-carriable items will be undertaken as per Section 17.1.
16.8 The provisions of any act or law implying terms, conditions and warranties, or any other terms, conditions and warranties which might otherwise apply to or arise out of the sale or rental of the Certified Used Equipment are hereby expressly negated and excluded to the full extent permitted by law.
16.9 Silver Chef will not be liable to the Customer for any loss or damage whatsoever arising from return or repair of the Certified Used Equipment.
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