Product returns

If your financial position has changed or the rental equipment no longer meets the demands of your business, you may be able to return it to us.

The following table shows you which products allow you to return equipment.

Product

Can I return the equipment?

Rent–Try–Buy

Yes — after the 12-month agreement expires ^

Lease-to-Keep

No

 

^ If you don’t exercise any of your end-of-term options, you can continue renting month-to-month for as long as you need to. You can still return the equipment at any time.

You’ll just need to let us know four weeks out that you’re going to return the equipment.

Customers are responsible for transporting the equipment  to us and the cost for us to clean and service the returned equipment so it can be certified and remarketed.