Coronavirus (COVID-19) – Resources for Cafes, Restaurants & Foodservice Professionals


The impact of the Coronavirus (COVID-19) pandemic is unprecedented, and while we understand the need to protect people, we’re saddened to see the New Zealand hospitality industry being hit so hard.

SilverChef is here to support you - our customers and partners - through these difficult times… and we’ll still be here to support you when the recovery begins.

We have put together a list of useful and reliable resources to help. From supporting your staff to bringing hygiene practices up-to-date, it’s all here – and we’re keeping this page updated to reflect the current scenario as it evolves.

Business Information and Assistance

Keep up to date with the latest advice and assistance from government, business advisers and industry associations.

SilverChef - Existing Contract Inquiries - 0800 453 010

New Zealand Government – Coronavirus COVID-19 Information

New Zealand Government – Information for the Tourism Industry

New Zealand Government – Business support packages

New Zealand Government – Employer support – subsidy application

New Zealand Government – Inland Revenue Tax Relief

NZ Restaurant Association - Advice for members on the coronavirus outbreak

Restaurants Canada - Navigating coronavirus: resources for foodservice operators

US Restaurant Association - Coronavirus Information and Resources

Restaurant & Catering Australia - Coronavirus Information Hub

Advice about Employment Issues

Managing your staff will need close attention – obtain advice from Employment New Zealand, industry associations and your legal adviser.

Employment New Zealand – Workplace response to COVID-19

Employment New Zealand – Information about Redundancy

Worksafe New Zealand - Workplace preparedness for novel coronavirus

Work & Income New Zealand – Benefits and payments

Resources for Staff Training and Information

It’s time to step up the training of all staff, both kitchen, front of house and management. Here are some good resources…

What Hospitality Trainers Can Do – PDF guide to resources

How to Wash Your Hands (video 37 secs.) and Handwashing101 (video 2.5 mins.)

How to protect yourself against COVID-19 (video 100 sec.) World Health Organisation

Coronavirus in the Workplace (video 34 min.) World Health Organisation

How Hospitality & Restaurant Trainers can Work Remotely

NZ Food Safety Posters WHO - Safe Food Posters in 88 languages

SilverChef - Business Support Webinars

Health Information and Advice

Rely on trusted sources for the latest information, and keep your staff informed.

World Health Organisation - Coronavirus disease (COVID-19) technical guidance

NZ Ministry of Health - Coronavirus (COVID-19) Information & Resources

TVNZ – Coronavirus Advice and Information