Frequently Asked Questions - Equipment
Receiving, servicing and maintaining your equipment
All new equipment comes with a manufacturer’s warranty and is held by your chosen dealer, this is usually 12 months.
Call your dealer and they will guide you in the right direction to get the equipment repaired under warranty through the supplier. If out of warranty the repair will be at your expense but our service team will be able to assist in helping you find a preferred technician to help get the equipment up and running as quickly as possible.
This depends on the size and condition of the equipment when it is returned to us. We will email you a pricing guide on the cleaning and servicing.
Yes you can pick up your equipment or this can be coordinated with your dealer. Your rental agreement wont commence until your equipment has been received.
Take photos and call you dealer before you accept the equipment. You dealer will advise you as to what they would like you to do.